If your order has not yet entered fulfillment, we’ll do our best to update it. Once processing or shipment has begun, we may not be able to make changes.

Can I cancel my order?

Because orders can move into fulfillment quickly, we cannot guarantee that an order can be cancelled once processing has begun.

What if my package is lost or says delivered but I can’t find it?

First, check around your delivery area, with other members of your household, nearby neighbors, and the shipping carrier.

If you still can’t locate the package, email support@jackslumbers.com with your order number.

For more details, see our Shipping Information page.

RETURNS & GUARANTEE

Does Jack Slumbers offer a money-back guarantee?

Yes.

Purchases made directly through jackslumbers.com are backed by our 30-Day Money-Back Guarantee.

Can I try the product and still use the guarantee?

Yes.

We want you to have a reasonable opportunity to use your Jack Slumbers product and decide whether it’s right for you.

For full details, see our 30-Day Guarantee page.

How do I request a refund?

Email support@jackslumbers.com within 30 days of delivery.

Include your order number and a brief explanation of the issue.

For complete refund terms, see our Returns & Refunds page.

Do I need to send the product back?

Not always.

Because some Jack Slumbers products are personal-care or consumable products, opened products generally cannot be restocked or resold.

Depending on the situation, we may ask for photos, additional information, or the return of an unopened item.

Please contact us before sending anything back.

What if my order arrives damaged, defective, or incorrect?

Email us at support@jackslumbers.com with your order number, a brief explanation, and photos when applicable.

We’ll review the issue and help get it sorted out.

JACK SLUMBERS PRODUCTS

What is Jack Slumbers?

Jack Slumbers makes practical grooming and wellness products for men who don’t always get the sleep they should — but still have to get up and show up.

Our products are built around real mornings, long days, rough nights, and the demands that don’t disappear just because you didn’t sleep well.

Sleep Like a Log. Wake Like a Legend.

Who are Jack Slumbers products designed for?

Our products are designed with men in mind, especially guys dealing with demanding schedules, early mornings, shift work, long days, and less-than-perfect sleep.

Each product has its own purpose, so check the individual product page to see which one best fits your routine.

Where can I find the ingredients?

Full ingredient information is provided on the individual product page and product packaging.

We recommend reviewing the ingredient list, directions, and warnings before using any product.

How do I use my Jack Slumbers product?

Directions vary by product.

Always follow the instructions provided on the product packaging and the individual product page.

Can I use more than one Jack Slumbers product?

Different Jack Slumbers products are designed for different parts of the day and different situations.

Before combining supplements or other wellness products, review all ingredient lists and label directions carefully.

If you take medication, have a medical condition, or have questions about whether products are appropriate for you, speak with a qualified healthcare professional before use.

Are Jack Slumbers products intended to treat sleep problems or medical conditions?

No.

Jack Slumbers products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always use products according to their label directions.

PAYMENT & ORDER INFORMATION

What payment methods do you accept?

Available payment methods are displayed securely during checkout.

Options may vary depending on your device and payment provider.

Is my payment information secure?

Payments are processed through secure third-party payment providers.

Jack Slumbers does not receive or store your complete credit card number.

Will I receive an order confirmation?

Yes.

After your order is successfully placed, we’ll send a confirmation to the email address you provided at checkout.

If you don’t see it, check your spam or junk folder.

Do I need to create an account to place an order?

No.

You can place an order without creating a traditional customer account or password.

Keep your order emails, as they contain important information about your purchase and access to your order details.

STILL HAVE A QUESTION?

We’re happy to help.

Email:

support@jackslumbers.com

If your question is about an existing order, please include your order number whenever possible.

Jack Slumbers®
30 N Gould St, Ste 4
Sheridan, WY 82801 USA

Sleep Like a Log. Wake Like a Legend.

REST. RISE. SHOW UP.

Tomorrow isn't going to wait.

SLEEP LIKE A LOG.

WAKE LIKE A LEGEND.

CUSTOMER CARE

Orders & Subscriptions

Shipping Information

Returns & Refunds

Frequently Asked Questions

LEGAL

CONTACT

support@jackslumbers.com

30 N Gould St, Ste 4
Sheridan, WY 82801 USA