WHERE DOES JACK SLUMBERS SHIP?
We currently ship within the contiguous 48 United States.
HOW MUCH IS SHIPPING?
A single item ships for $5.95.
Orders containing 2 or more items ship free, including mixed-product orders.
HOW DO I TRACK MY ORDER?
We’ll email tracking information once your order ships.
WHAT IF THERE’S A PROBLEM WITH MY ORDER?
Email support@jackslumbers.com and include your order number.
DO YOU OFFER A MONEY-BACK GUARANTEE?
Yes. Eligible purchases are covered by our 30-day money-back guarantee.
See our Returns & Refunds page for details.
DO YOU OFFER SUBSCRIPTIONS?
Select Jack Slumbers products may be available as subscriptions.
Any subscription pricing and delivery frequency will be clearly displayed before purchase.
HOW DO I MANAGE A SUBSCRIPTION?
Use the subscription-management options associated with your subscription account or subscription emails.
If you need help, email support@jackslumbers.com.
CAN I CHANGE OR CANCEL AN ORDER?
Contact us as quickly as possible at support@jackslumbers.com.
If the order has not yet entered fulfillment, we’ll do our best to help. Once an order has shipped, changes may no longer be possible.
STILL HAVE A QUESTION?
Email us:
We’re happy to help.