30-DAY MONEY-BACK GUARANTEE
We want you to feel comfortable trying Jack Slumbers.
Eligible purchases are covered by our 30-day money-back guarantee.
If a product isn’t right for you, contact us within 30 days of your purchase and we’ll help with the next steps.
HOW TO REQUEST A REFUND
Email:
Please include:
- your name
- your order number
- the product you purchased
- a short note letting us know what happened
We’ll review your request and provide the appropriate instructions.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive the wrong item, contact us at support@jackslumbers.com.
Include your order number and, when helpful, a photo of the issue.
We’ll work with you to make it right.
QUESTIONS?
Email us anytime at: