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PRIVACY POLICY

Last Updated: September 13, 2026

Jack Slumbers® respects your privacy and is committed to being transparent about how we collect, use, and protect your information.

This Privacy Policy explains how information is collected and used when you visit jackslumbers.com, place an order, join our email list, contact us, or otherwise interact with Jack Slumbers.

By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

The information we collect depends on how you interact with Jack Slumbers.

We may collect:

Contact information, such as your name, email address, billing address, shipping address, and telephone number when provided.
Order and transaction information, including products purchased, order history, shipping details, discounts, and transaction amounts.
Payment-related information. Payments are processed by third-party payment providers. Jack Slumbers does not receive or store your complete credit or debit card number.
Account or order-access information used to provide access to order details, purchase history, subscriptions when applicable, and shipment information.
Communications, including emails, customer-service requests, feedback, and other information you choose to send us.
Marketing information, such as whether you subscribed to our email list, opened or interacted with marketing emails, or responded to a promotion.
Device and usage information, which may include your IP address, browser type, device type, operating system, referring pages, pages viewed, approximate geographic information derived from your IP address, and activity on our website.
Cookie and tracking information collected through cookies, pixels, tags, and similar technologies.

We generally collect information directly from you, automatically through your use of our website, or from service providers and business partners that help us operate our store.

HOW WE USE YOUR INFORMATION

We may use personal information to operate and improve Jack Slumbers, including to process and fulfill orders; collect and process payments; provide order confirmations, shipping updates, tracking information, and customer support; communicate with you about your purchases; manage refunds, replacements, and returns; prevent fraud and protect our website and customers; maintain business and transaction records; analyze website performance and customer activity; improve our products, website, advertising, and customer experience; send marketing communications when permitted; and comply with legal, regulatory, tax, accounting, or other business obligations.

We may also use information for other purposes that are disclosed to you when the information is collected or with your consent.

COOKIES & SIMILAR TECHNOLOGIES

Jack Slumbers and the companies that help us operate our website may use cookies, pixels, tags, and similar technologies.

These technologies can help our website function properly, remember preferences, understand how visitors use the site, measure website and advertising performance, prevent fraud, and make our marketing more relevant.

Some cookies are necessary for features such as shopping carts, checkout, payments, and website security. Other technologies may be used for analytics or advertising purposes.

You can control or delete many cookies through your browser settings. Blocking certain cookies may affect how some parts of the website function.

ANALYTICS & ADVERTISING

We may work with analytics, social-media, and advertising providers to better understand how people interact with our website and advertising.

These providers may use cookies, pixels, or similar technologies to collect information about visits to our website and interactions with advertisements.

This information may be used to measure advertising performance, understand which advertisements lead customers to our website, limit repeated advertising, and deliver advertising that may be more relevant to your interests.

Some privacy laws may classify certain disclosures of information for targeted or cross-context behavioral advertising as a “sale” or “sharing” of personal information, even when no money is exchanged.

Jack Slumbers does not sell personal information for money.

Where applicable law provides you with a right to opt out of certain advertising-related uses or disclosures of your personal information, you may contact us at support@jackslumbers.com to submit a privacy request.

HOW WE DISCLOSE INFORMATION

We may disclose personal information to companies that perform services for Jack Slumbers, including website hosting and technology providers, ecommerce and checkout providers, payment processors, fulfillment and shipping providers, email and marketing platforms, analytics providers, advertising platforms, fraud-prevention and security providers, and professional advisers such as accountants, attorneys, or consultants.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, investigate fraud or security concerns, protect the rights or safety of Jack Slumbers or others, or in connection with a business transaction such as a merger, acquisition, financing, restructuring, or sale of assets.

These companies may process information according to their own terms and privacy policies where applicable.

PAYMENT INFORMATION

Payments made through our website are handled by third-party payment processors.

Your payment provider may collect information necessary to complete your transaction, including payment-card and billing information.

Jack Slumbers does not receive or store your complete credit or debit card number.

Payment providers maintain their own privacy and security practices, which are governed by their respective policies.

EMAIL MARKETING

You may choose to join the Jack Slumbers email list to receive product news, promotions, special offers, tips, and other marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing messages does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notifications, refund notices, or important information related to a purchase you made.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining transaction and tax records, providing customer service, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal or regulatory requirements.

Different types of information may be retained for different periods depending on the reason the information was collected and applicable legal requirements.

YOUR PRIVACY RIGHTS & CHOICES

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the ability to request access to information we maintain about you, request correction of inaccurate information, request deletion of certain information, obtain information about how personal information is used or disclosed, withdraw certain consent, or opt out of certain uses or disclosures of personal information.

These rights are subject to applicable legal exceptions and limitations.

To submit a privacy request, email:

support@jackslumbers.com

Please include enough information for us to understand your request and reasonably verify that the information relates to you.

We will not discriminate against you for exercising privacy rights provided by applicable law.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when using the internet and for protecting access to your own devices and email accounts.

CHILDREN'S PRIVACY

Jack Slumbers is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us at support@jackslumbers.com so we can review the matter and take appropriate action.

THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites, platforms, or services.

Jack Slumbers is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you choose to use.

INTERNATIONAL VISITORS

Jack Slumbers is based in the United States, and information collected through our website may be processed or stored in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, technologies, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.